See how AI platforms see your brand
Track mentions, citations, sentiment, and competitor visibility across the AI answers your buyers increasingly rely on.
From raw AI answers to decisions you can act on
Run repeatable prompts, preserve the underlying responses, and turn them into measurable brand and competitor signals.
Measure
Monitor the questions that matter to your market.Mention visibility
Measure whether your brand appears and how prominently it is discussed.
Citation evidence
Capture the sources AI systems cite so teams can see what shapes an answer.
Repeatable monitoring
Use saved queries and schedules to compare results over time.
Understand
Turn answer data into competitive intelligence.Competitor comparisons
See which competitors are recommended and where they gain visibility.
Trends and alerts
Track changes over time and surface meaningful drops, surges, and discoveries.
Auditable evidence
Trace metrics back to stored responses, prompts, models, and cited sources.
Illustrative sample data
One prompt. Four engines. Every answer on the record.
- 01
Prompt
A saved prompt, or an ad-hoc one, captures the question your buyers ask.
- 02
Four engines
Each scan runs on ChatGPT, Claude, Gemini, and Perplexity in parallel.
- 03
Stored verbatim
Responses are kept permanently and never modified, so metrics can always be recalculated.
- 04
Two-stage detection
A regex pre-screen finds candidates, then an LLM pass validates them against exact text spans.
- 05
Signals
Mention rate, share of voice, sentiment, and citations, always split per engine.
Same question. Four different answers.
ChatGPT, Claude, Gemini, and Perplexity reason differently. See exactly where you show up, where you do not, and who takes your place.
For enterprise contact centres, strong options include Vocelle for its broad ecosystem and Auralane, which is often praised for fast setup and clear reporting. Merivane suits teams that need deep customization.
Auralane is a common pick for teams of 20 to 200 agents, balancing automation with a simple admin experience. Alternatives worth comparing are Vocelle and Suncairn AI.
Popular platforms include Vocelle, Merivane, and Suncairn AI. Vocelle is frequently recommended for its integrations and AI routing.
Based on recent reviews, Vocelle and Merivane lead on features, while Auralane earns high marks for usability and value [1][2].
Metrics you can defend in the boardroom
Responses are stored permanently and never modified, so every number can be recalculated and traced back to the exact text it came from. Limited history shows depth indicators, never fabricated trendlines.
We never average across engines without exposing the per-engine split, because averaging hides that signal.Read the full methodology
Mention rate
scansWithAtLeastOneMention / totalScans · 100The share of scans where your primary brand appeared in at least one platform response. Presence at the scan level, not the response level.
Share of voice
yourMentions / (yourMentions + Σ competitorMentions) · 100How much of the conversation you own against every competitor you track. Adding a competitor dilutes it, which is arithmetic, not a bug.
Sentiment
positive | neutral | negative, per mentionContext around each mention is classified on its own. We publish no single sentiment score, because one number hides a 50/50 split.
Citations
url + title + hostnameEvery cited source is persisted, most often from Perplexity and occasionally Gemini.
- regex screen
- LLM extraction
- exact span match
Two-stage detection validates every mention with a confidence score. Mentions must match exact text spans, so nothing is fabricated.
Where BrandBanta plugs in
OpenRouter
Bring your own key to route scans across ChatGPT, Claude, Gemini, and Perplexity from one account.
Anthropic
Direct key for batch insights via the Batches API. 50% cost reduction on async narrative workloads.
OpenAI
Direct key for embeddings on scan results.
Slack
Send alerts to a Slack channel via incoming webhook, configured per user.
Generic webhook
POST every notification to any URL with HMAC-SHA256 signing. Works with n8n and Zapier.
Stripe
Subscription management, tier sync, and signed-webhook verification for plan changes.
Resend
Alert, digest, and transactional email delivery, including weekly digests.
Want an integration that is not here?
CDN analytics, CMS workflows, PostHog, Plausible and G2 are planned.
Request oneStart free. Scale when the signal matters.
Free
Bring your own OpenRouter key.
- 75 scans / month
- 1 topic
- 25 keywords
- 4 LLM platforms (ChatGPT · Claude · Gemini · Perplexity)
- 30-day history
- BYOK supported (your own OpenRouter key)
- No AI narrative insights
- No scheduled scans
- No alerts engine
- No webhook / Slack delivery
Pro
RecommendedSolo founders + small marketing teams.
- 1,000 scans / month
- 25 topics
- 250 keywords
- 4 LLM platforms (ChatGPT · Claude · Gemini · Perplexity)
- 12-month history
- BYOK + per-member cost attribution
- AI narrative insights (weekly + on-demand)
- Scheduled scans (daily / weekly / monthly)
- Alerts engine (mention drops, competitor surges, sentiment swings)
- Webhook + Slack delivery
Frequently asked questions
Do you have any questions? We have got you covered.
Your buyers already asked AI about you.
Find out what it said. Run your first scan across ChatGPT, Claude, Gemini, and Perplexity for free.